Shipping and exchange policies

Shipping

Shipments are made daily on weekdays. Your item will be sent within 12-36hrs upon receiving the payment and should arrive within 1-3 workdays. In urgent cases, contact us to work out a solution for a faster shipment.

Return and refund policies

Items can be returned within 14 days from the day of receiving the shipment. For the item to be eligible for return, it has to be in the original packaging and in the same condition as received. Shipping fees are only refundable for damaged goods. Before returning the items, please contact us at info@tramtrys.lt or +370 686 48271